As for watching hours on end, no, it's simply become too boring and repetitive and yes, hopefully with the recent departure of Watts we'll begin to see some positive changes for those who don't appreciate the Q's current infomercial approach. Contact us for the most current availability on this product. I went to a furniture store before buying, to narrow down what features I wanted. There are bargains out there, but they just don't have the LazyBoy name. Thornton Furniture is a local furniture store, serving the Bowling Green, Alvaton, Glasgow, Scottsville, Franklin area. brown chair (6), chairs (51), chair (51), living room (44), living rooms (21), livingroom (21), recliner (47), recliners. La-Z-Boy SORT BY: Todays Special exclusive La-Z-Boy Larson Leather Rocker Recliner 1,099.95 - 1,599. I bought a large power lift recliner with heat and massage on Wayfair's Black Friday sale for 429, and so far I LOVE it. I don't know anybody that watches QVC for hours on end or anticipates being fully entertained by watching, but as a TV shopping experience, clearly, entertainment needs to be at least some part of the equation, otherwise, customers could just shop the website. Chair is nice and comfortable but the delivery people who delivered were NOT nice. The Addison Transitional Wall-Saver Recliner, made by La-Z-Boy, is brought to you by Thornton Furniture. There are way, way too many, too long presentations of essentially boring merchandise when clearly less lengthy presentations would suffice, especially since it's also mandatory that a TSV, irregardless of what it is, be presented every hour, on the hour. If, for every 'drive by shopper' they also induce another customer to turn them off, is that really part of their sales strategy.? No wonder their most recent sales numbers weren't 'all that'. Thank you and yes, not boring customers into oblivion really should also be a primary goal. While QVC's primary goal is to sell, shouldn't customer retention also be a primary goal of a company? While all companies try to gain new customers, they also need to keep their long term regular customers happy and not 'alienate' them. I guess it took 23-24 years for them to try and 'catch' the many viewers who are flipping by the channels. It wasn't until around 2009-2010 that they started having all the 'one hour, one product' shows, which just happens to be around the time that the recently departed former CEO Claire Watts was hired. In order to these customers, they must do extended presentations.įew people continue to watch QVC for hours on end, and many who do mistakenly believe QVC's primary goal is to entertain rather than sell.

QVC programs in order to 'catch' the many viewers who are flipping channels and tuning in during commercial breaks of other shows.

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